Sales University

The Complete 7-Step Program Comprehensive training for tomorrow's sales talents who want to win over customers! Do you want to... learn the profession of sales from the ground up? expand your sales skills, regardless of your previous experience? benefit from a tailored sales program adapted to your sales channel, strategy, and products? develop the skills needed to sustainably enhance customer satisfaction and loyalty? Objective Become a TOP salesperson, equipped with comprehensive knowledge of sales strategies, communication methods, and customer management. Acquire the skills to excite customers, handle objections, close deals, and build long-term relationships. Target Audience Career changers and beginners without formal sales training. Experienced salespeople looking to enhance their skills and knowledge with the latest techniques. Teams and individuals seeking a customized sales program. Your Benefits Learn how to acquire customers, build trust, and successfully perform needs analyses. Master argumentation techniques, objection handling, and closing strategies to create added value. Develop lasting customer relationships, turn customers into ambassadors, and boost their satisfaction. Duration Course: 10 days, from 8:30 AM to 5:00 PM Additional: 4 one-on-one follow-up calls with the trainer, each lasting 30 minutes Optional: Field accompaniment or internal sales coaching available upon request Topics Sales Personality and Fundamentals Profile of a TOP salesperson: attitude, self-motivation, success factors Market understanding: sales channels, types of sales, products, and services Personal organization and work methodology Communication and Customer Interaction Fundamentals of sales communication: customer acquisition and relationship building Effective telephone communication to secure customer appointments Sales Strategies and Customer Management Needs analysis and argumentation techniques Handling objections and presenting offers Closing sales and generating additional sales (Cross- and Up-Selling) Turning customers into ambassadors, measuring satisfaction, and follow-up Tools and Practice Self-management and use of CRM systems Practical exercises: role-playing, group exercises, and reflection sessions Guide to using the VSI Analysis (Sales Strategy Indicator) Requirements For online participation, a stable internet connection, a PC/laptop with a webcam, microphone, and speakers are required. Proficiency in the chosen course language at least at a B2 level. Course Materials and Analysis All materials will be provided digitally. VSI Analysis (Sales Strategy Indicator): This analysis provides feedback on a person's strengths and identifies areas for improvement. Based on this, a targeted development plan can be created. Understanding one's strengths and weaknesses helps salespeople achieve greater professional success. Certificate Participation certificate from Habegger Academy Price Includes VSI Sales Strategy Indicator - Sales Talent Analysis valued at CHF 198.- Additional Options Field accompaniment and individual coaching on request Number of Participants Maximum 20 participants Other Information This course is also available as business training directly at companies. In-person courses will be conducted online in the event of changes in health regulations. For multiple registrations from a company, please contact the main number: +41 58 894 00 00.